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Program

Certified Lodge Spa Executive

Self-paced

R28,620 Enroll

Full program description

Save a further 20% on the below 5 courses through this Programme Certificate pathway!

  1. Health and Safety
  2. Spa Management and Operations
  3. Spa Financial Management
  4. Retail Management
  5. Training and Development

Summary

This comprehensive Programme Certificate for Certified Lodge Spa Executives delves into vital aspects crucial for success in the Safari Lodge setting. The Health & Safety module ensures a solid foundation by addressing unique challenges, identifying hazards, and implementing effective safety protocols, with a focus on personal hygiene and food handling techniques. Spa Management and Operations emphasize the significance of spa services in enhancing the overall guest experience. Participants grasp the principles of holistic wellness and learn how to tailor spa design to the Safari context, considering sustainability, local materials, and cultural relevance.

Retail Management brings forth skills in retail planning tailored to the safari lodge, covering merchandise selection, vendor relationships, and seasonality considerations. This includes merging artistic elements with scientific aspects like inventory management and financial performance evaluation. The Training and Development segment equips executives with skills in assessing needs, instructional design, and utilizing technology for comprehensive employee training, from orientation to management development. Certified Lodge Spa Executives graduate with a well-rounded skill set, adept at managing spa operations, retail, and fostering a wellness culture in the distinctive Safari Lodge environment.

Duration: 298 hours 

 

Learning Outcomes

Health & Safety

  1. Understand the unique health and safety challenges.
  2. Identify potential hazards and risks.
  3. Implement effective safety protocols and procedures.
  4. Demonstrate proper personal hygiene practices and food handling techniques.

Spa Management and Operations

  1. Understand the significance of Spa services in enhancing the overall guest experience in a safari lodge setting.
  2. Recognise the principles of holistic wellness and how they can be applied in the unique setting of a safari lodge.
  3. Comprehend the foundational elements of spa design tailored to the safari context, emphasising sustainability, local materials, cultural relevance, and more.

Retail Management

  1. Apply the principles of retail planning to the safari lodge context, including merchandise selection, vendor relationships, and seasonality considerations.
  2. Demonstrate how to merge artistic elements like storytelling and visual merchandising with scientific aspects like inventory management and financial performance evaluation.
  3. Evaluate and select vendors based on a set of criteria including quality, price, reliability, and alignment with the lodge's brand ethos.
  4. Implement effective inventory management strategies that consider the unique demands and limitations of a safari lodge, including inventory turnover techniques and more.

Training and Development

  1. Assessing training needs and instructional design.
  2. Training tools, techniques and with technology.
  3. Orientation, socialisation, and hourly employee training.
  4. Mentoring, supervisory, and management development.